The following information pertains to products purchased from our company through our Website as parts or in partially assembled condition (i.e. bare bone systems etc.).  All Products are subject to the terms listed on our  Sales and Returns Policy Page. Many items also include warranty's beyond this period which would be dealt with directly through the manufacturer per their warranty options.  Keep in mind that most manufactures offer free technical support on their own products either through the Internet, email or phone support.  By purchasing products as parts or partially assembled products it is assumed that you as the purchaser have the ability to install, diagnose and trouble shoot any problems that would arise from the act of installing the products purchased.  Quest Technology Systems Inc. whole heatedly recommends that you have products professionally installed by qualified technicians no matter how small you may think the job may be.  Trust us.....Its well worth the piece of mind knowing its done right.....And the cost of doing so easily outweighs the possible outcome from improper usage and installation methods.  Remember we are here to offer you the best possible products at the best possible prices.  We could come up with a million cliches but we'll give you just one, "You wouldn't buy a engine for your car and then call the place you purchased it from and ask them how to install it??", as ridiculous a idea as that may sound it never ceases to amaze us how may people expect us to help them install products they purchased as parts, when the customer has absolutely no clue what they are doing to begin with.  In order to give you the products you want, at the prices you've come to expect from us, we are working on very slim profit margins in order to do so.  Unfortunately this leave zero room for support on products purchased as parts.  If you are uncomfortable with these terms we apologize in advance but we feel if put in our situation you would agree with us 100%.